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Privacy & Confidentiality

Pilates ITC has undertaken to comply with the requirements of the Privacy Act 1988, including the 13 Australian Privacy Principles 9APPs) that fall under this Act. As a Registered Training Organisation, Pilates ITC is required to report on data it obtains from its students to State and or Federal Government agencies for reasons such as research, statistical analysis and the generation of performance reports for RTOs so they may gain a better understanding of their standing with other RTOs in relation to customer satisfaction.

Information RTOs are required to share includes the courses and subjects in which students are enrolled, their age and gender, details of where they were born and went to school. The data collected by the RTO must conform to the Australian Vocational Education and Training Management Information and Statistical Standard (AVETMISS). Following AVETMISS guidelines allows for there to be a benchmark in vocational education and training (VET) measurement that in turn provides a more accurate and defined picture of what is happening in the sector.

It enables comparison and analysis at all levels of the training system, nationally and within each state and territory. Pilates ITC collects this information from students through the issuing of its Enrolment Form provided upon expression of interest in any of our courses.

Information about a student, except as required by law or as required under the Standards for Registered Training Organisations, is not disclosed without the student’s written permission and that of their parent or guardian if the student is under 18 years of age. Where a student/guardian consents to disclosure of information, they will be requested to complete the Permission to Disclose Information Form, which provides specific information around what is to be disclosed and to whom.

A copy of the completed form will be kept in their student file. Student files are kept in secure facilities at Pilates ITC offices with access restricted to only key RTO personnel. All RTO personnel are required to sign a Confidentiality Declaration upon being appointed by the company.

Student Assessments

Student assessment records are retained in a secure location for a period of 30 years in accordance with current Federal and State legislation, before being destroyed. Students are encouraged to keep the RTO abreast of changes to their personal circumstances so that information held on file is accurate and the most recent available.

Student Access to Information

Pilates ITC can provide students with copies of information held about them at their request. Please provide adequate notice (at least one week) in this regard.

  • Student to complete a Request for Information Form;
  • Completed form to be submitted to RTO Administration Department;
  • Allow one (1) week for processing;
  • RTO to contact student when information is ready for collection;
  • Administration to sign off that information has been collected.

Contact Student Administration via email, or call (08) 9330 4570 for assistance.